| 수험서 | 참고서 | 자격서 | 일반도서 | + 쉼터 |
유원북스 갈등사례집 조은영 외
- 상품정보
- 상품평가
- 상품문의
- 배송/반품/환불
정가 : 25,000원
품목정보
| 발행일 | 2023년 01월 20일 |
|---|---|
| 쪽수, 무게, 크기 | 240쪽 | 173*247*20mm |
| ISBN13 | 9791162881651 |
| ISBN10 | 1162881658 |
책소개
갈등상황을 쟁점별로 이해관계자들의 입장과 속내를 분석하고, 도출된 대안과 합의안의 내용과 의미, 그리고 사후관리 상황까지 독자들이 이해하기 쉽게 진술되었다. 공공갈등 관련 연구자나 교육자, 또는 단순히 갈등관리 분야에 관심을 가지고 있거나 직접 업무를 수행하고 있는 분들에게 이 책이 많은 도움이 될 수 있을 것이다.
- 책의 일부 내용을 미리 읽어보실 수 있습니다. 미리보기
목차
1장 갈등조정 및 중재 _ 9
· 대학교 기숙사 신축 갈등 _ 10
1. 사례 선정이유 ········································································································· 10
2. 사례 개요 ··············································································································· 11
3. 사례 분석 ··············································································································· 14
4. 제언 ························································································································ 17
종합요약 _ 19
핵심정리 _ 20
참고문헌 _ 21
· 노량진수산시장 갈등 _ 22
1. 사례 선정이유 ········································································································· 22
2. 사례 개요 ··············································································································· 23
3. 사례 분석 ··············································································································· 26
4. 제언 ························································································································ 30
종합요약 _ 31
핵심정리 _ 32
참고문헌 _ 33
· 강원도 양양군 설악산 오색케이블카 갈등 _ 34
1. 사례 선정이유 ········································································································· 34
2. 사례 개요 ··············································································································· 35
3. 사례 분석 ··············································································································· 41
4. 제언 ························································································································ 49
종합요약 _ 51
핵심정리 _ 52
참고문헌 _ 53
· 가리왕산 복원 갈등 _ 55
1. 사례 선정이유 ········································································································· 55
2. 사례 개요 ··············································································································· 56
3. 사례 분석 ··············································································································· 63
4. 제언 ························································································································ 71
종합요약 _ 74
핵심정리 _ 75
참고문헌 _ 76
2장 갈등협상 _ 79
· 최저임금 갈등 _ 80
1. 사례 선정이유 ········································································································· 80
2. 사례 개요 ··············································································································· 80
3. 사례 분석 ··············································································································· 91
4. 제언 ························································································································ 97
종합요약 _ 99
핵심정리 _ 100
참고문헌 _ 101
· 광주 군공항 이전 갈등사례 _ 102
1. 사례 선정이유 ······································································································· 102
2. 사례 개요 ·············································································································· 103
3. 사례 분석 ·············································································································· 107
4. 제언 ······················································································································ 112
종합요약 _ 114
핵심정리 _ 115
참고문헌 _ 116
· 9호선 연장 갈등 _ 117
1. 사례 선정이유 ······································································································· 117
2. 사례 개요 ·············································································································· 117
3. 사례 분석 ·············································································································· 127
4. 제언 ······················································································································ 133
종합요약 _ 135
핵심 정리 _ 136
참고문헌 _ 137
· 경상북도 성주군 사드 배치 갈등의 국제적 상황 _ 138
1. 사례 선정이유 ······································································································· 138
2. 사례 개요 ·············································································································· 139
3. 사례 분석 ·············································································································· 146
4. 제언 ······················································································································ 155
종합
· 대학교 기숙사 신축 갈등 _ 10
1. 사례 선정이유 ········································································································· 10
2. 사례 개요 ··············································································································· 11
3. 사례 분석 ··············································································································· 14
4. 제언 ························································································································ 17
종합요약 _ 19
핵심정리 _ 20
참고문헌 _ 21
· 노량진수산시장 갈등 _ 22
1. 사례 선정이유 ········································································································· 22
2. 사례 개요 ··············································································································· 23
3. 사례 분석 ··············································································································· 26
4. 제언 ························································································································ 30
종합요약 _ 31
핵심정리 _ 32
참고문헌 _ 33
· 강원도 양양군 설악산 오색케이블카 갈등 _ 34
1. 사례 선정이유 ········································································································· 34
2. 사례 개요 ··············································································································· 35
3. 사례 분석 ··············································································································· 41
4. 제언 ························································································································ 49
종합요약 _ 51
핵심정리 _ 52
참고문헌 _ 53
· 가리왕산 복원 갈등 _ 55
1. 사례 선정이유 ········································································································· 55
2. 사례 개요 ··············································································································· 56
3. 사례 분석 ··············································································································· 63
4. 제언 ························································································································ 71
종합요약 _ 74
핵심정리 _ 75
참고문헌 _ 76
2장 갈등협상 _ 79
· 최저임금 갈등 _ 80
1. 사례 선정이유 ········································································································· 80
2. 사례 개요 ··············································································································· 80
3. 사례 분석 ··············································································································· 91
4. 제언 ························································································································ 97
종합요약 _ 99
핵심정리 _ 100
참고문헌 _ 101
· 광주 군공항 이전 갈등사례 _ 102
1. 사례 선정이유 ······································································································· 102
2. 사례 개요 ·············································································································· 103
3. 사례 분석 ·············································································································· 107
4. 제언 ······················································································································ 112
종합요약 _ 114
핵심정리 _ 115
참고문헌 _ 116
· 9호선 연장 갈등 _ 117
1. 사례 선정이유 ······································································································· 117
2. 사례 개요 ·············································································································· 117
3. 사례 분석 ·············································································································· 127
4. 제언 ······················································································································ 133
종합요약 _ 135
핵심 정리 _ 136
참고문헌 _ 137
· 경상북도 성주군 사드 배치 갈등의 국제적 상황 _ 138
1. 사례 선정이유 ······································································································· 138
2. 사례 개요 ·············································································································· 139
3. 사례 분석 ·············································································································· 146
4. 제언 ······················································································································ 155
종합
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리뷰보드
등록된 리뷰가 없습니다.
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상품문의
상품 고시 정보
1. 배송
배송은 당일 오후 5시이전(토요일은 오후1시)에 주문및 결재를 하시면 당일배송됩니다.
배송은 주문 후 결재완료일을 기준으로 1~2일 안에 배송완료를 원칙으로 하고 있습니다.
다만 부득이한 경우(해당상품의 품절 및 절판) 고객님께 전화를 드려서 처리를 합니다.
배송은 당일 오후 5시이전(토요일은 오후1시)에 주문및 결재를 하시면 당일배송됩니다.
배송은 주문 후 결재완료일을 기준으로 1~2일 안에 배송완료를 원칙으로 하고 있습니다.
다만 부득이한 경우(해당상품의 품절 및 절판) 고객님께 전화를 드려서 처리를 합니다.
2. 배송료
배송료는 3만원 이상이 경우 이그잼플러스에서 부담하고, 미만일 경우 고객이 2,500원을 부담합니다.
다만 구매금액이 3만원 이상인데 적립금 등을 사용하여 실제 결재금액이 3만원 미만이 되더라도 이그잼플러스에서 배송료를 부담하고, 제주를 제외한 도서지역의 경우는 5,000원이 추가된답니다. 해외배송은 전액 고객부담이 된답니다.
5. 반품/교환
받으신 날 부터 일주일 이내 반품/교환이 가능하십니다. 시간이 지나면 처리가 불가함을 알려 드립니다. 다만 주문하신 상품과 다른 상품이 배송되거나 파본, 낙장이 있는 도서의 경우 이용약관에 준하여 이그잼플러스의 비용으로 교환, 반품 및 환불 등을 해드립니다.
받으신 날 부터 일주일 이내 반품/교환이 가능하십니다. 시간이 지나면 처리가 불가함을 알려 드립니다. 다만 주문하신 상품과 다른 상품이 배송되거나 파본, 낙장이 있는 도서의 경우 이용약관에 준하여 이그잼플러스의 비용으로 교환, 반품 및 환불 등을 해드립니다.
4. 환불
받으신 날부터 2일 이내로 전화나 1:1 게시글로 적어주셔야 가능하십니다.
5. 주의
고객님 변심으로 인한 교환/반품/환불 고객님께서 택배비(왕복택배비)를 부담이 되니 이점 유의해 주십시오. 또한 강의테잎/얇은문제집/비닐포장된제품등은 한번 구매하시면 교환/반품/환불이 전혀 안됩니다. 신중히 생각하셔서 구매 부탁드립니다. 다만 불량테잎의 경우 그 불량이 된 개별테잎을 이그잼플러스의 비용으로 A/S를 해드립니다.
6. 주문취소, 교환, 반품 및 환불은 당일 5시 이전에 해주셔야 가능합니다.
그 이후는 배송 등에 따른 제비용을 부담하셔야 합니다.